Our Guarantee:
We expect you to be fully satisfied with the quality of our instruction. If for whatever reason, you are not satisfied with our services, and we cannot meet your expectations, please let us know in writing and we will refund you any unused portion of your class fees.
General Rules:
Enrollment forms and full payment are due at least one week prior to the start of the class. No student can be scheduled to start instruction without advance payment. Class will be a go once a minimum of four students have been confirmed. If you change your mind and drop out after the class has started, there will be no refunds.
Once you enroll online in this class, we will connect with you to confirm your enrollment and payment. Alternatively, you may contact us at 719-532-0300, or fill out our contact form to confirm your participation and for payment processing.
We accept cash, check, Visa, and MasterCard. If you would like to pay by check, please make checks payable to iu Globelink, LLC and mail to our address (802 South Tejon, Colorado Springs, Colorado 80903) or deliver it in person to the Class Coordinator.
Class absences and cancellations:
Open Group classes follow a fixed schedule, and cannot accommodate individual student’s situations. No reschedules are possible. If you miss a class, no credit can be issued for absences, and no refund will be given for missed classes.
Should an instructor cancel a class due to illness or personal circumstances (and no substitute can be assigned to teach the class), a credit to the students will automatically be issued to be used at a later date.
In the case of federal holidays or inclement weather, please make sure to contact Globelink to see if classes have been canceled and an alternative date for the class has been set. If the class is canceled due to poor weather, it will be rescheduled for a later date.
Globelink reserves the right to cancel any classes due to bad weather, even with less than 24-hour notice. The students’ and teachers’ safety is of the utmost importance and although we carefully weigh any decision of closure and cancellation, we generally stay on the side of caution.
